Denise Tian SzeJourney Map or Business Process Flow?As a lean six sigma trained, it is almost a default to use business process flow when crafting the process. It is clear and…Jan 2, 2023Jan 2, 2023
Denise Tian SzeThe reward system on mHealthMany mobile apps use game mechanics to incentivise the users to increase engagement (performing tasks) with the services/solutions.Jun 19, 2022Jun 19, 2022
Denise Tian SzeThoughts on Self-Monitoring on mHealthSelf-monitoring or tracking is often a key feature in mHealth. The tracking involves clinical parameters (e.g. weight, blood pressure…Mar 5, 2022Mar 5, 2022
Denise Tian SzeDesigning for mHealth — TailoringPersonalisation is a service curated based on user inputs, for example, Down Dog App. During the sign-up process, it prompted the users to…Jan 11, 2022Jan 11, 2022
Denise Tian SzeOnboarding for mHealthOnboarding is the first digital touchpoint/interaction between the users and mHealth providers. The design of the onboarding flow supports…Nov 27, 2021Nov 27, 2021
Denise Tian SzeGood intended mHealth App fails all the time. What is missing? (intro)mHealth App — mobile health applications, also refer as digital health programmes, bloom and die fast just as the wild mushroom in the…Nov 15, 2021Nov 15, 2021
Denise Tian SzeCustomer Journey Optimisation (3)Three things you need to know about the images and product details on your shop.Apr 22, 2021Apr 22, 2021
Denise Tian SzeWill dropshipping make you rich? My honest opinion.Dropshipping is a retail fulfilment model that you do not need to keep the inventory at your premise; you focus on curating the store and…Apr 8, 2021Apr 8, 2021
Denise Tian SzeCustomer Journey Optimisation (2)This is the continuation of Customer Journey Optimisation (1). It is written for business owners that have little idea on how to optimise…Mar 26, 2021Mar 26, 2021
Denise Tian SzeCustomer Journey Optimisation (1)Did you, the business owner, bias over a glossy e-commerce website and neglect what the customer needs?Feb 26, 2021Feb 26, 2021